We guide your transformation into a customer-oriented organization

We transform your brand into an icon and create extraordinary experiences

As a brand, you want to be attractive. Fast, Attentive. And captivating. But most importantly, you want to be close to them, offering inspiration, information, and connection tailored to their needs. You want them in the leading role.

With our support, you put the customer at the center of your business operations, which leads to higher turnover and loyal, returning customers. We ensure that your company responds better to the needs of customers, which not only increases customer satisfaction, but also ensures sustainable growth.

• We have developed a specific path to make your organization customer-centric;
• We create a unique identity and develop exclusive content formats;
• We design compelling interactions every time your customer connects with your brand.
  
• We execute campaigns from creative concept to distribution via online and offline channels;

About us

exCit Communications brings together a wealth of expertise and an undeniable passion for creating exceptional customer experiences. Under the visionary leadership of Marjan De Beule, who brings over two decades of experience in marketing consultancy and digital transformation, our team is dedicated to delivering dynamic, results-driven strategies that leave a lasting impact.

We specialize in omnichannel marketing, seamlessly integrating digital and traditional methods to elevate brand visibility and customer engagement. Whether we develop digital strategies, optimize social media or content marketing, build websites or carry out e-commerce projects, our work is marked by meticulous precision and outstanding creativity.

At the heart of exCit Communications lies a firm belief in the transformative power of empathy and creativity, together with a focus on results. We collaborate closely with brands to create campaigns that not only captivate but also tell compelling stories that connect with their audiences. We are committed to understanding our clients' needs, inspiring our team, and delivering impactful solutions that drive growth and success.

Ready to transform your brand into a lifestyle icon?

Marketing experts with +20 years of experience

Our extensive journey across diverse industries has equipped us with a profound understanding of varied industry landscapes and tactics. This versatile experience enables us to design strong marketing strategies that resonate deeply with both our clients and their audiences. 

Our vision: your customer in the lead

Your brand has huge appeal and an excellent reputation in the market. Consumers can always count on the right information, inspiration and support. In short, they are captivated by your brand and convey that enthusiasm to family and friends. You build strong, lasting brand connections and leaving a positive impression.

Realizing these aspirations with today's vast amount of communication means is not easy. Getting your marketing right is rather complicated these days. The secret of intelligent, cost-efficient marketing lies in the right alignment of numerous factors.

Increasing demand for engaging and relevant content

Like so many, you struggle with the increasing demand for highly engaging and relevant content. Customers now expect informative, educational, inspiring, and entertaining content throughout their entire journey. To meet these ever increasing expectations for content, more and more resources are needed and budgets are skyrocketing .

How to solve the content challenge?

There are 4 main optimizations on how you tackle content creation and management, that bring a solution to this challenge:

• Identify exact customer needs: Understand what content and channels are most important at key moments.
• A solid content strategy and action plan: This plan should be measurable and adjustable, with the consumer at its core.
• Adopt a modular content creation process: Streamline content development and review to increase speed, consistency and accuracy.
• Automate content composition and distribution: Use automation tools to efficiently manage and deliver a higher volume of content.